Returns & Exchanges
We want you to love your Mimi & Lula accessories, but if you are not completely satisfied, we offer a 30-day window for returns on all non-personalized items. Please ensure products are in their original packaging with all tags attached to qualify for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully pack your items in their original Mimi & Lula packaging to ensure they are protected during transit.
Ship the Items
Affix the provided prepaid shipping label to your parcel and drop it off at your nearest authorized courier location.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing